Reviews

Just placed our third order with Passanante and our representative Matt Hansen. Looking forward to delivery of great tasting steaks and seafood, and the best tasting chicken we have found. We're big soup lovers and looking forward to trying the new soups!

We had our freezer and food delivered today,  can't wait to try all the natural meats that don't have anything bad in them! Being that we have children we are tired of dumping nasty chemicals in their bodies. The delivery men were very nice and worked really quickly. When the gentleman came out to show us their product and we fell in love, didn't even need seasoning to make the meats taste good. Although we are just starting we definitely recommend to anyone who wants to live a healthier lifestyle free of food filled with hormones and preservatives. Can't wait to start this new journey!

Your service has been great. The Delivery person is wonderful; very fast and efficient. When I have had an issue and called into Passanantes the service I have gotten is great. Everyone is so friendly and usually goes far beyond my expectations when there is an issue.

Other than missing a few items that were out of stock, it was.an amazing experience! Chris (Daniel) was my delivery guy and he was excellent, and more!!! He brought in my freezer and all my food during a tropical storm!!!!! And he had to bring ot all the way down my side yard and into my back yard and into my storage building (she-shed) in the POURING rain!!! I felt so bad for him!!! But he maintained a professional and courteous demeanor and smiled the whole way through! He explained the freezer use to me and packaged everything so neatly. He was fabulous!!!! And then Courtney has reached out to me about the missing items and sent me an alarm for inside the house to monitor the freezer for any problems. That lady is also fantastic!!! I feel like I have a new friend when I talk to her!!! Great customer service. With the quality I'm enjoying in the meats and the amazing customer service from everyone I have encountered thus far, I am looking forward to a lasting relationship with Pasanante's!!!!! Thank you and well done!!!

I've never been disappointed in the quality of food for sure. But more than that your service levels are unsurpassed. Thank you so much for your kindness with our recent freezer issue! We are very grateful for your support.

The two gentlemen who delivered were amazing. They were professional, efficient, pleasant, just wonderful. I could not have asked for anymore from them.

We love Passanante’s and our food guy, Allan! We just did our second order and when they say they’ll credit you for something you don’t like, they mean it. We had one thing we just didn’t like the taste of and he took it off. Everything else tastes amazing! The thaw time for meat is so quick and much better than what you buy at the store. The veggies are crisp and taste so fresh. We are so glad we switched to Passanante’s and will never go back to store bought again.

Great customer service. Planning meals for the family are so easy when all you need is a trip to the freezer to make a selection.

Okay so my wife and I became members as you would say in 2018. About 6 years ago, multiple reorders after our initial contract ended. And I’ll tell you why. Grab a coffee it’s pretty long. We were Young adults just trying to survive life as affordable as possible. We were at a beer festival drinking way more than we should when we saw this good service standing with free sample. Beer + Food = Perfection. The ladies at the booth phenomenal. Food was grilled chicken kabobs.  Signed up to have someone come out because we can’t say no to that. We weren’t expecting the evening full of events either. The sales person came out and blew us out of the water. Knew the product and the pricing down to every last deal. The thing we enjoyed the most (which we’ve seen a decline in some of the product packing) was the ability to take things out of the freezer and within a short time the thing was thawed. The young gentlemen cooked us a full meal of 2-3 meats and 2 samples of veggies. Was told where the meat and fish were caught or raised. Even went into details of certain recipes. Overall a good experience if you’re looking for pleasant surprise. I will say I deal in sales daily and their pitch is good but pressure is a little strong. Understandable after 2-3 hours of explaining the products to let customer decide later and having to have to make multiple trips without any type of reimbursement. But I can understand where people who possibly can’t make decisions this large in one sit down. My wife and I reflected and were initially nervous about the affordability. But decided to pull the trigger. We weren’t at the stage in life where we could go with the large discount on a lot of stuff. We went small and knew this was going to be a commitment. Our family grew rather quickly. Within 5 years we have had 2 children. We, unlike most people, didn’t have any issues with meat and product shortages during Covid because they do 6 month supplies. We’ve moved houses, locations, we’ve had products go bad (they quickly replaced) we’ve had product go missing (again replaced) Even the lifetimes supply products with filters and freezer (they’ve been an email away). We’ve been through it all. Yet here we are! They’ve helped us through food. They’re just an email away. It’s really easy. And I’m lazy. They call to reminder you of re orders. They call before they arrive and call to reminder of drop off times. We’ve had the same delivery guy for at least 3 years :) he’s amazing. Plenty of great things to say and recommend. You’re paying for quality products but you’re also paying for quality customer service.

One might expect that the convenience of having food delivered to your home would be the biggest positive a customer would discuss. For me, however, the exceptional quality of the food, and the adherence of the delivery schedule are the best. The all natural meats are tender and lean, and the frozen organic vegetables taste like they've been recently harvested. The delivery agents are professional, intelligent, and courteous. I highly recommend Passanantes Home Food Services to are seeking a high quality home food service.