We work hard to make sure every order arrives complete and accurate, but occasionally an item may be overlooked during delivery.
If you believe you're missing an item from your order, please complete the form below. Our Customer Care team will review your request and contact you as quickly as possible.
Before submitting your report, please take a moment to:
✓ Check all freezer shelves, drawers, and storage areas
✓ Verify the item is not listed on a separate box or package label
✓ Review your packing list to confirm the item was included in your order
Once we receive your submission, we'll investigate the issue and work with you to make it right.
Thank you for your patience and for being a valued Passanante's customer.